A    BOOKS/CHAPTERS IN BOOKS

(2007): What Customers Expect from Academic Libraries.  Submitted to Kerala University, Tirrvananthapuram for Prof. A B George’s festschrift/Memorial volume.The volume is yet to be released.

(2007) coordinated with Prof. Simon George for publishing the research compendium ”Profiling the Customers and Mapping Brands”: research papers of Brandscan-a Market Research Projects.

(2006) coordinated with Prof. Simon George for publishing the research compendium” Scanning the Brands: research papers of Brandscan Market Research Projects.

(2005) “Understanding customer expectations in academic libraries” in a book: Library Management Edited by Roshan Raina et al published by Excel Books, New Delhi.

(2003) Manjunatha K, Rekha Pai and Shivananda Bhat(ed): “Challenges in Delivering Quality Services in Management and Technical Libraries”. published by Allied Publishers, Chennai. The book contains proceedings of the seminar and edited select papers presented during the seminar. 

B    PAPERS/ BIBLIOGRAPHIES PUBLISHED IN JOURNALS:

(2007):  Knowledge and Organizations: Select Bibliography. Vikalpa, 32(3), Jul-Sep, pp

(2007):  Strategic Alliances: Select Bibliography. Vikalpa, 32(2), Apr-Jun, pp 163-173

(2007):  Supply Chain Management: Select Bibliography. Vikalpa, 32(1), Jan-Mar, pp 163-173.

(2006): Business Logistics: Selected Bibliography. Vikalpa, 31(4), Oct- Dec, pp148-163. 

(2006): Derivatives: Selected Bibliography. Vikalpa, 31(3), Jul- Sept, pp173-179.

(2006): Channel Management: Selected Bibliography. Vikalpa, 31(2), Apr-Jun, pp179-184.

(2006): Intrapreneurship, Inventions and Innovations. Vikalpa, 31(1), Jan-Mar, pp 181-186.

(2005): Brand Management: Selected Bibliography. Vikalpa, 30(4), Oct-Dec, pp189-195.

(2005): Retail Management-part II: Selected Bibliography. Vikalpa, 30(2), Apr-Jun, pp171-176

(2005): Retail Management: Select Bibliography. Vikalpa 30(1), Jan- Mar: 171-176

(2004): Service Quality - II: Selected Bibliography. Vikalpa 29(2), Apr- Jun: 157-165

(2004): Service Quality - I: Selected Bibliography. Vikalpa 29(1), Jan- Mar: 153-157

(2004): Customer's Perception of Service Quality in Libraries. Annals of Library and Information Studies 51(4); pp 145-151 (co-author Shivalingaiah,D)

(2003): Corporate Governance- II: Selected Bibliography. Vikalpa 28(3), Jul-Sep; 147-154.

(2003): Corporate Governance- I: Selected Bibliography. Vikalpa 28(2), Apr-Jun; 147-156.

(2003): Information Access in Libraries. Annals of Library and Information Studies 50(2); 85-90

(2003): Customer Satisfaction and Its relationship with Service Quality. In. Challenges in Delivering Quality Services in Management and Technical Libraries edited by Manjunatha K. et al. Chennai: Allied Publishers Pvt. Ltd., pp 87- 100. This paper has been co-authored by Dr. D. Shivalingaiah

(2003): Electronic Resource Sharing in Academic Libraries. Annals of Library and Information Studies, 50(1),March; pp 27-30.